Assessor Resource

ICTWOR304
Manage spare parts

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to manage spare parts in all areas of telecommunications and includes maintenance of a database, stock control and dispatch.

It applies to individuals who may be involved in assessing installation requirements, planning and performing installations, testing installed equipment and fault finding. It involves a degree of autonomy and may include limited supervision of others.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the ICT Implementation Guide Companion Volume or the relevant regulator for details of licensing, legislative or certification requirements.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage receipt and dispatch of spare parts

1.1 Obtain relevant legislation, codes, regulations and standards, and follow work health and safety (WHS) and environmental requirements for given work

1.2 Identify hazards and make worksite safe according to relevant safety legislation and company work practices, and use personal protective equipment

1.3 Unload, unpack and store incoming spare parts using appropriate methods and enterprise procedures, and check off delivered items on documentation

1.4 Package, label and relocate outgoing spare parts ready for dispatch using enterprise procedures

1.5 Update parts database to reflect current spare parts movements and holdings, following each dispatch or delivery, and complete any other administrative task required by enterprise

2. Store spare parts

2.1 Label spare parts using appropriate identification scheme and place in predefined storage locations

2.2 Observe antistatic precautions when handling equipment susceptible to damage by electrostatic discharge

2.3 Display, maintain and update material safety data sheets (MSDS) on site

3. Manage stock flow

3.1 Action spare parts requests by checking database for availability and location, and organise the dispatch

3.2 Monitor levels of spare parts stock by examining database reports against enterprise usage and replenishing stock when necessary

3.3 Investigate and keep records of alternative suppliers of spare parts to minimise impact of availability and cost issues with regular suppliers

3.4 Monitor spare parts with limited shelf life, and dispose of and replace when necessary

3.5 Audit spare parts holdings for ready supply of items to minimise disruptions to job completions

3.6 Update database from appropriate documentation each time a store’s transaction occurs to maintain validity of data

Evidence of the ability to:

safely apply spare parts management procedures

efficiently arrange for storage and ordering of spare parts

research alternative parts replacements

accurately update spare parts management database.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain computer and database operation

describe handling of:

chemicals and dangerous materials

sensitive electronic equipment using antistatic procedures and safeguards

outline modern storage practices and identification of parts location

outline work health and safety (WHS) procedures

identify service level agreements

describe stocktake and audit of spare parts holdings

identify telecommunications components and assemblies.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – workplace effectiveness field of work and include access to:

a site where work may be conducted

current equipment

a database for relevant regulations

organisational procedures

equipment documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage receipt and dispatch of spare parts

1.1 Obtain relevant legislation, codes, regulations and standards, and follow work health and safety (WHS) and environmental requirements for given work

1.2 Identify hazards and make worksite safe according to relevant safety legislation and company work practices, and use personal protective equipment

1.3 Unload, unpack and store incoming spare parts using appropriate methods and enterprise procedures, and check off delivered items on documentation

1.4 Package, label and relocate outgoing spare parts ready for dispatch using enterprise procedures

1.5 Update parts database to reflect current spare parts movements and holdings, following each dispatch or delivery, and complete any other administrative task required by enterprise

2. Store spare parts

2.1 Label spare parts using appropriate identification scheme and place in predefined storage locations

2.2 Observe antistatic precautions when handling equipment susceptible to damage by electrostatic discharge

2.3 Display, maintain and update material safety data sheets (MSDS) on site

3. Manage stock flow

3.1 Action spare parts requests by checking database for availability and location, and organise the dispatch

3.2 Monitor levels of spare parts stock by examining database reports against enterprise usage and replenishing stock when necessary

3.3 Investigate and keep records of alternative suppliers of spare parts to minimise impact of availability and cost issues with regular suppliers

3.4 Monitor spare parts with limited shelf life, and dispose of and replace when necessary

3.5 Audit spare parts holdings for ready supply of items to minimise disruptions to job completions

3.6 Update database from appropriate documentation each time a store’s transaction occurs to maintain validity of data

Evidence of the ability to:

safely apply spare parts management procedures

efficiently arrange for storage and ordering of spare parts

research alternative parts replacements

accurately update spare parts management database.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain computer and database operation

describe handling of:

chemicals and dangerous materials

sensitive electronic equipment using antistatic procedures and safeguards

outline modern storage practices and identification of parts location

outline work health and safety (WHS) procedures

identify service level agreements

describe stocktake and audit of spare parts holdings

identify telecommunications components and assemblies.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – workplace effectiveness field of work and include access to:

a site where work may be conducted

current equipment

a database for relevant regulations

organisational procedures

equipment documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain relevant legislation, codes, regulations and standards, and follow work health and safety (WHS) and environmental requirements for given work 
Identify hazards and make worksite safe according to relevant safety legislation and company work practices, and use personal protective equipment 
Unload, unpack and store incoming spare parts using appropriate methods and enterprise procedures, and check off delivered items on documentation 
Package, label and relocate outgoing spare parts ready for dispatch using enterprise procedures 
Update parts database to reflect current spare parts movements and holdings, following each dispatch or delivery, and complete any other administrative task required by enterprise 
Label spare parts using appropriate identification scheme and place in predefined storage locations 
Observe antistatic precautions when handling equipment susceptible to damage by electrostatic discharge 
Display, maintain and update material safety data sheets (MSDS) on site 
Action spare parts requests by checking database for availability and location, and organise the dispatch 
Monitor levels of spare parts stock by examining database reports against enterprise usage and replenishing stock when necessary 
Investigate and keep records of alternative suppliers of spare parts to minimise impact of availability and cost issues with regular suppliers 
Monitor spare parts with limited shelf life, and dispose of and replace when necessary 
Audit spare parts holdings for ready supply of items to minimise disruptions to job completions 
Update database from appropriate documentation each time a store’s transaction occurs to maintain validity of data 

Forms

Assessment Cover Sheet

ICTWOR304 - Manage spare parts
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTWOR304 - Manage spare parts

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: